Shipping policy

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Shipping Policy

Last Updated: June 2026

Thank you for shopping with UB Home & Kitchen.

📦 Order Processing

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Delivery Time

  • Estimated delivery time is 3–7 working days across Pakistan.

  • Remote areas may require additional delivery time.

💳 Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) all over Pakistan (where service is available).

  • Our team may contact you via phone or WhatsApp to confirm your order before dispatch.

  • Orders that are not confirmed may be cancelled.

📍 Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Free shipping offers will be clearly mentioned during promotions.

📞 Order Tracking

  • Once your order has been dispatched, you may receive tracking details via SMS or WhatsApp (where available).

❌ Failed Delivery

If:

  • the provided address is incorrect,

  • the phone number is unreachable,

  • or the customer refuses to receive the order,

the shipment may be returned, and future COD orders may require advance payment.

⚠️ Delays

Delivery may be delayed due to:

  • Public holidays

  • Weather conditions

  • Courier service issues

  • Unforeseen circumstances beyond our control

We appreciate your patience in such cases.

📩 Contact Us

If you have any questions regarding shipping, please contact us:


📱 WhatsApp: 0305-7246969
📞 Phone: 0305-9424343